Social Media Manager

Overview

As a Social Media Manager at Studio Five, you will play a key role in shaping and managing the online presence of our clients through strategic content creation, community management, and digital storytelling.

Your role also includes supporting the client management team by acting as a point of contact between Account Managers and the client. You will help coordinate projects, manage timelines, and help to ensure campaigns are delivered seamlessly from concept to execution.

The ideal candidate is equally comfortable developing engaging content and communicating with clients. The person should be organised, proactive, and thrive in a fast-paced agency environment.

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We are seeking someone who’s:

• An original thinker who can bring fresh perspectives and innovative ideas to the table.
• Digitally connected and inherently curious, always eager to explore new horizons in the ever-evolving digital world.
• A creative copywriter who possesses a unique talent for crafting words that leave a lasting Impact.
• A team player who thrives in a collaborative environment. This person should not only contribute their own expertise but also be adept at working harmoniously with others to achieve shared goals.
• Possesses a genuinely unique, internationally-minded background.

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Here’s some of the things you will do:

• Develop content for multiple client accounts across various social media platforms.
• Conceptualise innovative content ideas that tap into current trends and create meaningful connections with our clients' audiences.
• Attend monthly content shoots to capture lo-fi photo and video content that supports campaign objectives.
• Create engaging social media content from shoot assets, ensuring all content aligns with brand guidelines and strategic goals.
• Stay on top of emerging social media trends, platform updates, and cultural moments to identify opportunities for brands to remain relevant and engaging.
• Manage community engagement across client accounts by responding to comments, messages, and conversations in a timely and brand-appropriate manner.
• Monitor social listening, audience insights, and opportunities to inform content and campaign strategies.
• Track and report on social media performance, providing recommendations and insights to improve results and drive continued growth.
• Support Account Managers in day-to-day client communication, updates, and deliverables.
• Help coordinate with internal creative, strategy, media, and production teams to keep projects on track and moving efficiently.
• Assist in developing and maintaining project timelines, ensuring deliverables are completed on schedule.

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Requirements:

• A degree or diploma in Marketing, Communications, Media, or a related field.
• Proven work experience in a digital and/or content creation role (1-2 years)
• Experience in creating short form video: Reels and TikToks
• Lo-fi photography & videography skills 
• Hands on experience in content creation 
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Excellent communication skills
• Wealth of understanding of the trends shaping consumer behaviour
• Solid knowledge of social management tools (EG. Sprout Social, Instagram and FB Analytics, Google Analytics, etc.)
• Strong organisational, interpersonal and project management skills
• Strong written and verbal communication skills—professional, confident, and personable with clients.

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Why Five?

• Opportunity to work with high-profile clients and contribute to the creation of impactful brands.
• Collaborative and creative work culture that values innovation and diverse perspectives.
• Room for growth and professional development within the agency.

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